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Some operations produce or store stock centrally and supply their branches from it — a commissary (central kitchen or warehouse). This capability lets a commissary send stock to branches, and lets any two branches transfer stock between them, with both sides recorded.
Commissary and delivery orders are part of the Commissary capability (Phase 3). If there’s no Delivery Orders entry under Inventory, it isn’t enabled for your business yet.

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Designate a commissary branch

A branch becomes a commissary from Inventory → Settings:
  1. Open Settings with the commissary branch selected.
  2. Turn on Commissary / Warehouse.
When enabled, that branch is automatically offered as an internal supplier to its sibling branches when they raise a purchase order. Turning it off later retires that internal supplier; historical orders still resolve.

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Delivery orders

A delivery order (DO) is the document that moves stock from a source to a destination branch. It carries its own lifecycle so dispatch and receipt are both accounted for.
1

Created

A delivery order is raised — either directly (commissary → branch) or automatically from an approved internal purchase order.
2

Shipped (dispatched)

The source branch dispatches it. Stock leaves the source as a transfer-out movement.
3

Received

The destination branch receives it, recording the quantities that actually arrived (which may differ from what was sent). Stock is added at the destination as a transfer-in movement.
4

Confirmed

The delivery is confirmed to close it out. The dispatched-vs-received difference stays on record.
Receiving inbound delivery orders from the klikit app at the destination branch is still rolling out — today, dispatch, receive, and confirm all happen in the dashboard.

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Two ways stock reaches a branch

Internal purchase order

A branch raises a PO against the commissary (an internal supplier). On approval it flows into a delivery order the commissary dispatches. See Purchasing.

Direct delivery order

The commissary pushes stock to a branch by creating a delivery order directly — no purchase order needed.

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Inter-branch transfers

The same delivery-order mechanism moves stock between any two branches, not just from a commissary — useful for rebalancing when one location runs short. The source is decremented and the destination incremented, with transfer-out and transfer-in movements recorded at both, visible in each branch’s movement history.

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Where each part lives

klikit dashboard (cloud)

Designate commissary branches, create and dispatch delivery orders, receive and confirm.

klikit app (staff, mobile)

Receive inbound delivery orders at the destination branch (rolling out).